BETA

Powerful Features for Modern Support

DragoBot combines cutting-edge AI with enterprise-grade reliability to transform your customer service. Explore all the features that make it possible.

99.9%
Uptime SLA
< 1s
Response Time
50+
Languages
24/7
AI Support

AI-Powered Conversations

Leverage cutting-edge AI to deliver intelligent, context-aware customer interactions.

24/7 AI Availability

Your AI chatbot never sleeps. Provide instant responses to customer inquiries around the clock, ensuring no question goes unanswered.

Natural Language Processing

Advanced NLP understands context, intent, and nuance in customer messages, delivering human-like conversations.

Multi-Language Support

Communicate with customers in their preferred language. Support for Arabic, English, and many more languages with automatic detection.

Context-Aware Responses

The AI remembers conversation history and user preferences to provide personalized, relevant responses every time.

Knowledge Base & RAG

Build a powerful knowledge foundation that makes your AI smarter and more accurate.

Document Upload & Processing

Upload PDF, DOCX, XLSX, TXT, and more. Our system automatically extracts and indexes content for instant retrieval.

RAG-Powered Answers

Retrieval-Augmented Generation ensures responses are grounded in your actual business data, reducing hallucinations.

Smart Search & Retrieval

Advanced TF-IDF and embedding-based search finds the most relevant information from your knowledge base instantly.

Reranking & Relevance

AI-powered reranking ensures the most relevant documents are prioritized, improving answer accuracy.

Channel Integrations

Meet your customers where they are with seamless multi-channel support.

Facebook Messenger

Connect your Facebook Page and let DragoBot handle customer inquiries directly in Messenger.

Instagram DMs

Automate responses to Instagram Direct Messages and never miss a customer inquiry on social media.

Website Widget

Embed a customizable chat widget on your website for instant customer support.

API Access

Full REST API access to integrate DragoBot into any application or workflow you need.

Analytics & Insights

Data-driven decisions with comprehensive analytics and reporting.

Conversation Analytics

Track conversation volumes, response times, resolution rates, and customer satisfaction metrics.

Usage Dashboard

Monitor credit usage, API calls, and resource consumption in real-time.

Performance Reports

Generate detailed reports on bot performance, popular topics, and areas for improvement.

Customer Insights

Understand customer behavior patterns, frequently asked questions, and sentiment trends.

Team & Management

Collaborate effectively with powerful team management features.

Multi-Tenant Support

Create separate workspaces (tenants) for different brands, departments, or clients.

Role-Based Access

Assign roles (Owner, Admin, Member) with granular permissions to control who can do what.

Team Collaboration

Invite team members, share knowledge bases, and collaborate on bot training.

Activity Logs

Track all actions and changes with comprehensive audit logs for compliance and security.

Billing & Subscriptions

Flexible pricing with transparent usage-based billing.

Credit-Based System

Pay for what you use with our transparent credit system. No hidden fees or surprises.

Flexible Plans

Choose from Free, Starter, Professional, or Enterprise plans based on your needs.

Usage Tracking

Real-time visibility into your credit consumption with detailed breakdowns.

Overage Protection

Set limits and alerts to prevent unexpected charges. Top up credits as needed.

Ready to Transform Your Customer Service?

Start your free trial today and experience the power of AI-driven support.